How Texve Reduced Paperwork by 95% and Boosted Sales Efficiency for Dubai Properties with Yardi Salesforce Integration
About the Client
Dubai Properties is a leading property development and Management company based out of Dubai, UAE . It is a part of the Dubai Holding Group , Dubai Govt’s global investment holdings.
Industry
Real Estate
Technology Used
Salesforce Sales Cloud, Yardi Property Management
The Challenge
The client's reliance on the Yardi Property Management system was hindered by several operational issues.
Inefficient Systems
Disjointed systems for capturing and maintaining sales data led to inefficiencies.
Manual Data Handling
Manual preparation and handling of data were prone to errors and delays.
High Failure Rate
Difficulty in managing significant project launches resulted in a high failure rate in sales bookings.
Time-Consuming Rebooking's
Sales agents were bogged down by rebooking's due to system inefficiencies.
the solution
We implemented a tailored Salesforce Sales Cloud solution designed to address these challenges:
Customized Sales Cloud Integration
Integrated Salesforce Sales Cloud with Yardi Property Management to streamline operations, eliminate data duplicates, and retain only essential information.
Mobile App Integration
Developed a mobile app integrated with Salesforce to facilitate real-time sales bookings, reducing offline activities and enhancing communication, approvals, and documentation processes.
Results
Enhanced System Performance
Improved efficiency by eliminating redundant activities.
Increased Capacity
Enabled simultaneous handling of multiple sales bookings.
Improved Project Success
Achieved a 30% increase in successful project launches.
Boosted Agent Productivity
Provided sales agents with additional time to focus on sales.
Reduced Documentation
Cut manual and offline documentation by 95%.
Improved Customer Satisfaction
Through enhanced service reduced customer complaints by 75%.